Serious or life-threatening emergency: call Triple Zero (000) and ask for police, fire or ambulance. Give the location as precisely as possible and follow the call-taker’s instructions.

Call Triple Zero · 000

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Emergency and essential information

Use official services for emergencies and health advice. This directory is not medical, rescue or legal advice.

Updated 14 September 2026 2 min read Editorial method Report a change
Satellite view of Hervey Bay, K’gari and the Great Sandy Strait
Hervey Bay and Great Sandy Strait · Photo NASA · Public domain · Resized and may be cropped for web display
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Storm or flood damage

Queensland State Emergency Service: 13 25 00. Call 000 when life or property is in immediate danger.

Non-urgent police

Policelink: 13 14 44 for eligible non-urgent incidents. Use 000 for emergencies.

Poisons advice

Poisons Information Centre: 13 11 26. Call 000 for a life-threatening emergency.

Health advice

13 HEALTH: 13 43 25 84 for registered-nurse assessment and guidance, 24/7.

Hervey Bay Hospital

Cnr Nissen Street and Urraween Road, Pialba. Hospital phone: 07 4325 6666. Call 000 in an emergency.

Marine emergency

Call 000 for immediate danger. Follow the skipper, Marine Rescue Queensland and maritime-authority instructions for the situation.

Stranded marine wildlife

For a sick, injured or dead turtle, dolphin, dugong, seal or whale, use the QWildlife app or call 1300 130 372 and press option 1. Keep your distance, keep children and dogs away, record the location and follow the responder’s instructions.

Prepare before K’gari, marine or remote travel

  • Save confirmations, pickup points and emergency contacts offline.
  • Tell someone the route and expected return when travelling independently.
  • Carry medication, water, sun protection and any required mobility or communication equipment.
  • Check warnings, tides, roads, park alerts and the operator’s final message.
  • Do not rely on mobile coverage as the only communication plan.

Continue with the live-conditions directory, accessible travel guide or international visitor essentials as the trip requires.

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